Delivery & Return


Delivery
Same Day Dispatch for orders by 2 pm Monday - Friday,
Pay only once for your shipping! Doesn't matter how many cards you will buy, you will pay a fixed price.
-United Kingdom: ₤1,6
-Europe: ₤1,6
-Rest of the world: ₤3

Return
Simple 14 day no quibble returns policy. We are confident that you will be happy with your purchase, however in the unlikely event that you are not entirely satisfied; please return within 14 days for a full refund. Items must be returned in perfect condition, (unopened, unused, and undamaged). Remember to enclose your Packing Slip. If the item has been damaged in the post then please make contact within 14 days so that we may organize a replacement or full refund. In the unlikely event that your goods do not arrive (because they are lost in the post) please contact us. (customers must wait until Royal Mail delivery timescales have passed before a lost in post claim can be made).


Order Cancellation Policy
We cannot always honor order cancellation requests. We are trying to fulfill all of our orders as quickly as possible to ensure that you have your cards for the holidays so each order is pulled from our inventory immediately after it comes in so we can ship it as quickly as possible.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at popuupcards@gmail.com


Returns address:
POPUP-CARDS Ltd.

71 imogen court
M5 4TQ
Salford
United Kingdom